Our contact details
Name: Nolan Support Services Ltd T/as Tip Taxi
Address: 3 Clouded Yellow Path, Aylesbury. HP19 9DH
Phone Number: 01296 593001
E-mail:martin@nolansupport.co.uk
The type of personal information we collect:
We currently collect and process the following information:
• Your name, email address, contact number and in some cases your
private address.
How we get the personal information and why we have it
All of the personal information we process is provided to us directly by
you for one of the following reasons:
• You have requested a quote for the collection of waste
• You have made a booking for the collection of waste
We use the information that you have given us in order to provide the
service that you have requested, whether an enquiry or to proceed
with a booking.
We do not share your details with any other organisation.
Under the UK General Data Protection Regulation (UK GDPR), the lawful
bases we rely on for processing this information are:
(a) Your consent.
You are able to remove your consent at any time. You
can do this by contacting martin@nolansupport.co.uk
(b) We have a vital interest in order to be able to carry out our
duties and the work that you have requested
How we store your personal information
Your information is securely stored.
We keep your name, email address (if provided) and contact/address
details for up to 90 days after you have enquired or we have carried out
the work requested. We will then dispose of your information by secure
deletion of electronic files.
In the case of customers requesting a VAT invoice, your information
contained on that invoice will be securely archived for the period of time
as laid down in law by HMRC (storage of company records).
Your data protection rights: Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your
personal information.
Your right to rectification - You have the right to ask us to rectify
personal information you think is inaccurate. You also have the right to
ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your
personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us
to restrict the processing of your personal information in certain
circumstances.
Your right to object to processing - You have the the right to object to
the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we
transfer the personal information you gave us to another organisation, or
to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you
make a request, we have one month to respond to you.
Please contact us using the information at the header of this policy if you
wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you
can make a complaint to us at: Nolan Support Services Ltd T/as Tip Taxi, 3 Clouded Yellow Path, Aylesbury. HP19 9DH.
Phone Number: 01296 593001
E-mail:martin@nolansupport.co.uk
You can also complain to the ICO if you are unhappy with how we have
used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website:https://www.ico.org.uk
